GLOBAL CRUISE SUSPENSION

NEW enhancements made to Future Cruise Credit (FCC) redemption processes on Cruising Power: Claim FCCs instantly, submit multiple FCCs in the one name and share the value of FCCs across multiple clients in the same booking. Applicable to FCCs issued through Global Suspension or Cruise with Confidence only.

Royal Caribbean Cruises Ltd. Extends Global Suspension of Cruising

Due to the impact of the coronavirus pandemic, RCL Cruises Ltd has suspended the following sailings:

Brand Ship Suspension Dates Lift & Shift Available
Royal Caribbean Allure of the seas 4th July 2021 – 1st August 2021 11th June
Royal Caribbean Brilliance of the seas 3rd July 2021 – 28th August 2021 11th June
Royal Caribbean Enchantment of the seas 1st July 2021 – 26th August 2021 11th June
Royal Caribbean Explorer of the seas 5th July 2021 – 25th October 2021 11th June
Royal Caribbean Freedom of the seas 3rd July 2021 – 23rd October 2021 11th June
Royal Caribbean Harmony of the seas 4th July 2021 – 12th August 2021 11th June
Royal Caribbean Harmony of the seas 19th August 2021 – 26th August 2021 11th June
Royal Caribbean Liberty of the seas 4th July 2021 – 8th August 2021 11th June
Royal Caribbean Mariner of the seas 2nd July 2021 – 20th August 2021 11th June
Royal Caribbean Oasis of the seas 2nd July 2021 – 29th August 2021 11th June
Royal Caribbean Rhapsody of the seas 3rd July 2021 – 30th November 2021 11th June
Royal Caribbean Symphony of the seas 3rd July 2021 – 7th August 2021 11th June
Royal Caribbean Explorer of the seas 5th July 2021 – 25th October 2021 11th June
Royal Caribbean Radiance of the Seas from Alaska 2nd July 2021 – 24th September 2021 Before 28th May
Royal Caribbean Serenade of the Seas from Alaska 4th July 2021 – 11th July 2021 Before 28th May
Royal Caribbean Ovation of the Seas from Alaska 2nd July 2021 – 6th August 2021 Before 28th May
Royal Caribbean Vision of the Seas sailing from Bermuda 26th June 2021 – 28th August 2021 Not applicable
Royal Caribbean Spectrum of the Seas 04th July - 28th November 2021 Not applicable
Royal Caribbean Voyager of the Seas sailing from China 3rd June – 26th June 2021 Not applicable
Royal Caribbean Navigator of the Seas sailings from Fort Lauderdale 15th October 2021 – 29th April 2022 Not applicable
Royal Caribbean Anthem of the Seas sailings from Southampton 4th June – 29th August 2021 Before 28th May
Celebrity All ships and sail dates (exception of Celebrity Apex sailing from Athens and Celebrity Millennium sailings from St. Maarten) Through to and including 30th June 2021 Must be completed by 22nd April 2021
Azamara Azamara Quest Through to and including 2nd October 2021 Must be completed by 12th May 2021
Azamara Azamara Journey Through to and including 29th September 2021 Must be completed by 12th May 2021
Azamara Azamara Pursuit Through to and including 14th September 2021 Must be completed by 12th May 2021

A complete list of Silversea return to service dates can be found here - https://www.silversea.com/information-on-itinerary-changes.html

We are working with our guests to address this disruption to their holidays, and we are genuinely sorry for their inconvenience.

To compensate guests for this cancellation, provided below are compensation options for guests who have not previously cancelled under our "Cruise With Confidence" policy.

Please note, refunds are currently taking approximately 45 days on Royal and Azamara bookings and 30 days on Celebrity, we would like to thank you for your patience during this time.

Please click here for sailing suspension FAQ's

Available Options

OPTION 1 LIFT & SHIFT
OFFER
Move to a qualifying cruise next year and price/promotions are protected! Please refer to the above grid for applicable sailings and offer expiry dates. Lift & Shift conditions vary by brand and product. Please refer to brand websites below. Not applicable to net rate bookings.
ACTION REQUIRED
Select a future sailing that qualifies and complete the details on our online form below and we'll handle the rest!
 
COMMISSION PROTECTION
Commission protected
CRUISE PLANNER PURCHASES
Any Cruise Planner purchased items will be carried over to the updated booking
OPTION 2 FUTURE CRUISE CREDIT
OFFER
125% Future Cruise Credit (FCC) when booking on-or-before 30 April 2022 and sailing through September 2022
ACTION REQUIRED
It's simple, no action required from you. FCC is automatically issued to all impacted guests.
COMMISSION PROTECTION
We've got you covered. Commission is protected on both ends - the cancelled reservation and the future booking where the correlating FCC is applied.
CRUISE PLANNER PURCHASES
Opt-in to convert Cruise Planner purchase to an Onboard Credit valued at 125% of the total amount paid.
OPTION 3 REFUND
OFFER

100% Refund of amount paid valid through June 30, 2021
 

ACTION REQUIRED
To request a refund on your client’s behalf, submit the request via the “Cancellation Form” below.
COMMISSION PROTECTION
Commission will be protected on cancelled reservations paid-in-full.
CRUISE PLANNER PURCHASES
Any Cruise Planner purchased items will be refunded to the original form of payment

Access Online Forms

For further information on Global Suspension of Cruising please visit the individual brand websites below